Ohpolny Terms of Use

These Terms of Use (the “Terms”) govern your access to and use of Ohpolny’s website (the “Site”), including all content, features, and services related to our London-designed womenswear collection. By accessing or using the Site, you agree to be bound by these Terms, as well as our Privacy Policy, Shipping Policy, and Refund Policy (all available on the Site). If you do not agree to these Terms, please do not use the Site.

1. Eligibility to Use the Site

You must be at least 13 years old to use the Site. If you are between 13 and 18 years old, you must have the consent of a parent or legal guardian to use the Site and make purchases (purchases require you to be at least 18 years old or have a guardian’s authorization for payment).
By using the Site, you represent and warrant that:
You have the legal capacity to enter into these Terms (e.g., you are not under a legal disability that prevents you from forming a binding contract).
All information you provide to the Site (e.g., account details, shipping information) is accurate, complete, and up-to-date.
You will comply with all applicable laws, regulations, and these Terms when using the Site.

2. Site Access & Use Rights

Ohpolny grants you a non-exclusive, non-transferable, revocable license to access and use the Site for personal, non-commercial purposes (e.g., browsing products, placing orders for personal use). This license does not allow you to use the Site for commercial purposes (e.g., reselling Ohpolny products, scraping content for business use) without our prior written permission.
You agree not to:
Access or attempt to access restricted areas of the Site (e.g., admin panels, customer databases) without authorization.
Use automated tools (e.g., bots, crawlers, scrapers) to collect, copy, or extract content from the Site, unless you have our explicit written consent.
Interfere with the Site’s functionality (e.g., introducing malware, overloading servers, disrupting navigation).
Modify, reproduce, distribute, or publicly display any content from the Site (e.g., product images, descriptions, brand logos) without our prior written permission.

3. Account Creation & Security

If you create an account on the Site, you are responsible for:
Choosing a strong, unique password and keeping it confidential.
Restricting access to your account (e.g., logging out after use on shared devices).
Notifying Ohpolny immediately at [email protected] if you suspect unauthorized access to your account.
Ohpolny is not liable for any loss or damage caused by your failure to maintain account security. You will be held responsible for all activities conducted through your account, even if you did not authorize them.

4. Intellectual Property Rights

All content on the Site—including but not limited to product images, descriptions, brand logos (e.g., “Ohpolny”), design elements, text, and software—is the exclusive intellectual property of Ohpolny or our licensors. These materials are protected by copyright, trademark, and other intellectual property laws worldwide.
You may not use, copy, or distribute any of our intellectual property unless:
It is for personal, non-commercial use (e.g., saving a product image to your device for personal reference).
You have received our prior written permission.
Trademarks such as “Ohpolny” and our logo may not be used in any way that could cause confusion or imply affiliation with Ohpolny without our consent.

5. Product Information & Availability

We strive to provide accurate and up-to-date information about our products (e.g., sizes, colors, fabrics, prices) on the Site. However, we do not guarantee that all information is error-free, complete, or current.
Product availability is subject to change without notice. If a product you ordered is out of stock after you place an order, we will notify you via email and issue a full refund (in USD, per our Refund Policy) within 5–10 business days.
Colors of products may vary slightly from the Site images due to differences in device screens (e.g., smartphones, laptops) and lighting. This variation does not constitute a defect and is not grounds for a return unless the product is materially different from the description.

6. Prohibited Conduct

When using the Site, you agree not to engage in any of the following prohibited conduct:

Posting or transmitting any content that is illegal, harmful, offensive, defamatory, harassing, or 侵犯他人隐私 (e.g., personal information of third parties).
Impersonating another person or entity (e.g., pretending to be an Ohpolny employee, another customer).
Engaging in fraudulent activity (e.g., using stolen payment methods, placing orders with false information).
Violating the rights of others (e.g., intellectual property rights, privacy rights).
Interfering with the use of the Site by other users (e.g., spamming, disrupting discussions).

7. Limitation of Liability

Disclaimer of Warranties: The Site and its content are provided “as is” and “as available” without any warranties of any kind, either express or implied (e.g., warranties of merchantability, fitness for a particular purpose, non-infringement). Ohpolny does not warrant that the Site will be error-free, secure, or uninterrupted.
Limitation of Liability: To the maximum extent permitted by law, Ohpolny shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from your use of the Site or purchase of our products (e.g., loss of profits, data, or goodwill). Our total liability to you for any claim related to the Site or products shall not exceed the total amount you paid for the affected product(s) (in USD).
Exceptions: This limitation of liability does not apply to damages caused by our gross negligence, willful misconduct, or violation of applicable laws (e.g., failure to comply with data protection regulations).

8. Indemnification

You agree to indemnify, defend, and hold harmless Ohpolny, its employees, directors, and partners from and against any claims, losses, damages, liabilities, and expenses (including legal fees) arising from:

Your use of the Site or violation of these Terms.
Your breach of any representations or warranties in these Terms.
Your unauthorized access to or use of the Site.
Any content you post or transmit on the Site that violates the rights of others.

9. Changes to the Site & Terms

Ohpolny reserves the right to modify, update, or discontinue any part of the Site (e.g., features, products, content) at any time without prior notice.
We may also revise these Terms periodically to reflect changes in laws, regulations, or our business practices. When we update the Terms, we will revise the “Last Updated” date at the top of this page and post the new Terms on the Site. Your continued use of the Site after the updated Terms take effect constitutes your acceptance of the revised Terms.

10. Termination

Ohpolny may terminate or suspend your access to the Site at any time, without prior notice, if:
You violate these Terms (e.g., engaging in fraudulent activity, infringing intellectual property rights).
We suspect unauthorized use of your account.
Required by law or to protect the safety of our users, employees, or business.
Upon termination, your license to use the Site will end, and you must cease all use of the Site. Any provisions of these Terms that by their nature should survive termination (e.g., intellectual property rights, limitation of liability, indemnification) will remain in effect.

11. Governing Law & Disputes

These Terms shall be governed by and construed in accordance with the laws of the United Kingdom (UK), without regard to its conflict of laws principles.
Any dispute arising out of or related to these Terms or your use of the Site shall first be resolved through good-faith negotiation. If negotiation fails, the dispute shall be submitted to the exclusive jurisdiction of the courts of London, UK.

12. Contact Us

If you have questions, concerns, or disputes related to these Terms of Use, please contact our team at:

Email: [email protected]

We will respond to your inquiry within 2 business days and work to resolve any issues promptly.